When I worked at Bloomberg about 10 years ago, I used to routinely work with staff from Verizon as part of my job, and always found the employees that I worked with there to be pretty rude, and not particularly focused on satisfying their customers...
10 years later, I visited Verizon to check out what I thought could be my next device, the Blackberry Storm, and found that not a whole lot has changed in the last 10 years.
My primary concern with the iPhone is the touch screen keyboard and how it might affect my ability to type emails. So when I went to try out the Storm, top of mind for me was the use of the keyboard for email. But Verizon would not allow the removal of the black piece of plastic that was attached to the Storm for security measures to be removed from the device so I could test out typing email. Instead, the 5 Verizon employees who were standing around chatting with each other, each provided their own ridiculous excuse as to why I wouldn't be able to fully demo the typing feature. The main sales guy from Verizon actually didn't even put down his own Blackberry throught this process - instead - he was texting or emailing while trying to answer my questions about the demo.
So I left Verizon, not having even gotten the chance to try out the Storm, but based on my interactions with Verizon, I'll go with the iPhone.
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6 comments:
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Hello !.
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